Pacific Pillows Customer Forum | Pacific Pillows FAQ 2017
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Pacific Pillows Q&A Forum
Does Pacific Pillows give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Pacific Pillows? Does Pacific Pillows have a military discounts webpage or website? more
What's Pacific Pillows returns and exchanges policy? Can you return in-store? How many days do you have to return items to Pacific Pillows for a full refund? Do I need a receipt to return my item to Pacific Pillows? Do items need to be in new condition? more
How much does Pacific Pillows charge for shipping? Do they offer free shipping all the time? Where does Pacific Pillows ship from? Do they ship on weekends? more
Last answer by my pillow 57 months ago +0 votes:
Thousands of people like you suffer from inadequate sleep caused by sleeping on a bad pillow. This inadequate sleep can exacerbate ailments such as migraines, fibromyalgia, sleep apnea, restless leg syndrome, TMJ, snoring, and numerous other afflictions. more
Last answer by my pillow 57 months ago +0 votes:
Most pillows are designed to break down.when you would wake up in the morning with a sore arm, you neck would hurt, your fingers would be numb, and you would toss and turn all night not knowing why. you tried many different pillows on the market and none of them worked. So, we started to research pillows and study sleep disorders. we ware adamant about creating the world’s healthiest, most c... more
Last answer by TinTinB 57 months ago +0 votes:
Pacific Pillows does not currently offer downloadable mobile apps for Apple and Android devices. This online shopping website offers pillows, hotel suite packages, decorative pillows, comforters, sheets, duvet covers, home accessories and more. Phone: 1 800 720 6973Email: sleepwell@pacificpillows.com You can find more information by visiting the source URL below or contact the customer service. ... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Pacific Pillows was founded by Abby and Craig Clark and a family based business.  It is committed to bringing luxury bedding into homes around the United States at reasonable prices.  Craig and Abby each have over 10 years of mail order retail experience and along with the Pacific Pillows te... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Pacific Pillows had their own page for Customer Testimonials wherein, most speaks positive about the company.  ResellerRatings rated Pacific Pillows 10 out of 10 based on 27 reviews while Yelp gave 5 out 5 stars.  See some of their customers' testimonials below. "PacificPillows.com off... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Pacific Pillows has been a BBB Accredited Business since July 15, 2005. This means that BBB has determined that Pacific Pillows meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Based onAlexa traffic, Pacific Pillows ranks 325,257th. The site's visitors view 3.1 unique pages each day on average. Compared with internet averages, the site's users are disproportionately female, and they are disproportionately childless college graduates aged under 25 and 35–45 who have incomes between $3... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Stay connected with Pacific Pillows through their blog and Facebook page.  If you wanted to know more about pillows, you may visit their blog.  As for those who would like to be updated with the latest announcements and promotions of Pacific Pillows, be among their 8... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Pacific Pillows does not have a secure logo to know or verify that the site is free of viruses, malwares, spywares and other online threats. However, according to Google’s Diagnostic Page, the official website of Pacific Pillows is not listed as suspicious. Within the past 90 days, no suspicious or ... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Prices in Pacific Pillows are quite competitive and reasonable with the quality of their products.  Check out some of their merchandise below with the corresponding prices. Luxury Suite Deluxe Package - Featuring Bedding Found in Many Marriott ® Hotels (Full Size) - Regular Price: $699.99;... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows: Shipping and handling to the continental United States by ground service is $5.00 regardless of the size of the order placed.Shipping rate is subject to change without notice. Next day shipping is substantially more and varies based upon where the item is being sent. Shipping to Hawaii, Alaska, PO Boxes, US territorie... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:To purchase products from Pacific Pillows, you may opt to use a credit card. This is the most common method of making online payments. The business accepts Visa, Master Card, American Express and Discover cards. They also accept payments made through PayPal which is the most famous online payment processor. Co... more
Last answer by Knoji 64 months ago +0 votes:
rme0715 provided an answer to this question in this review of Pacific Pillows:Return Policy - 30 Night Comfortable Sleep Guarantee: Pacific Pillows has a 30 Night Comfortable Sleep Guarantee. Any item can be returned for any reason to Pacific Pillows within 30 nights of the date that the order is placed on the Pacific Pillows website providing that the item is in LIKE NEW... more
Last answer by Kimberley Heit 65 months ago +0 votes:
At Pacific Pillow you can return items within 30 days of receipt. Return shipping is your own responsibility to pay for. They offer a FedEx return service for US orders. Use the return label supplied with your order. For this they will deduct $11.99 from your refund. If you want to exchange an item, you should send the unwanted item back and then place a new order from scratch. more
Last answer by Kimberley Heit 65 months ago +0 votes:
No, Pacific Pillows does not accept traditional debit cards or personal checks. They only accept payment by credit card. They accept the following credit cards; Visa, MasterCard, Discover, and American Express credit cards. However, some debit cards function like a credit card for online purchases, like the visa Debit card, these should work. more
Last answer by Pat Veretto 65 months ago +0 votes:
Pacific Pillows claims that you can return any product for any reason within 30 nights of the day you place your order online. That means that shipping time is included in the "30 nights," so that shortens your time. Pacific Pillows also requires that you obtain a return authorization number before returning the product. Pacific Pillows stands by their products and will guarantee reimbursement of... more
Last answer by Annie Hintsala 65 months ago +1 votes:
Actually, yes (sorry Nicholas), Pacific Pillows sells pillows and comforters of many different kinds and sizes that are allergy safe, or hypo allergenic.  They don't have common allergens in them like down feathers, that trigger asthma and allergies in some people.  You can find a complete listing of all of their allergy safe products at http://search.pacificpillows.com/search?keywords=h... more
Last answer by Laure Justice 66 months ago +0 votes:
Thank you, Martin. It's good to know that before ordering, especially about needing an authorization code to return it. more
Last answer by Ruby 66 months ago +0 votes:
Yes! Pacific Pillows does meet the international shipping needs of its customers.Each international order is handled with individual attention, there is no list of specified countries.  If a customer is interested in having the products shipped outside of the United States, he needs to contact the customer service via e-mail: sleepwell@pacificpillows.com.  In the email make su... more
Last answer by Ruby 66 months ago +0 votes:
Yes! Pacific Pillows accepts Paypal payments! Along with Paypal the other payment options offered by pacificpillows.com are Visa Card, Master Card and Amex. So go ahead and make your purchase Maria by using your Paypal account. And do not forget to use the discount coupon codeat the check out to get a decent disocunt on your bill. Happy Shopping!  more
Last answer by Annie Hintsala 66 months ago +0 votes:
The return policy for Pacific Pillows is fairly straightforward and applies to all orders, domestic and international.  They have a 30 day return policy, for like new items, and returns must have a return authorization number, or RA, that you get via email. It must be written on the box, with the return address and mailing information, and the customer is on the hook for all of the return shi... more
Last answer by Kaleidoscope Acres 66 months ago +1 votes:
Pacific Pillows.are allergy free. They have different products, some are made using down that is washed and rinsed many times to remove anything that might cause allergies.  Most people who are allergic to feathers are actually allergic to the dander on them so these pillows made of washed down are usually okay.  These are covered with protectors and pillow shams again to keep potential... more
Last answer by Knoji 66 months ago +0 votes:
You can find the answer to this question in this review of Pacific Pillows written by Laure Justice - an excerpt is posted below:Few things have as much impact on you everyday comfort level as the linens and pillows you use because a good night's sleep leaves you rested and ready to go. Rough linens and pillow coverings can leave you tossing and turning while high quality linens feel softer and la... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Pacific Pillows written by Laure Justice - an excerpt is posted below:A lot of companies sell high-quality pillows, bed linens, bath towels, robes, and slippers, what makes Pacific Pillows different? Relive a Good Experience The main thing that sets Pacific Pillows apart is they help you replicate a positive experience. They find and sell the s... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Pacific Pillows written by Laure Justice - an excerpt is posted below:The item's prices are a bit lower on the Marriot site, with one specific example being the 26" by 26" Euro Pillow being $20 on Shop Marriot compared to $24.99for the same pillow from Pacific Pillows. The shipping fees on Shop Marriot are slightly higher and based on a per item ... more
Pacific Pillows Overview

Yearning for the comfiest slumber zone?  Pacific Pillows has a complete range of products that will allow its customers get the gift of comfortable sleep.  They can help you select as well a custom bedding bundle that will perfectly meet your needs.  Enlisted below are some of the products sold in Pacific Pillows. Pillows Hotel Suite Packages Decorative Pillows Comforters Sheets and Duvet Covers Accessories Bath Toppers and Feather... more

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